Privacy Policy

Effective Date: 20 September 2024

Semco Equipment Sales Pty Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.semcogroup.com.au (“Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

When you visit our Site, we may collect the following types of information:

a. Personal Information

Personal information that you voluntarily provide to us when you register on the Site, make a purchase, subscribe to a newsletter, fill out a form, or communicate with us. This may include:

• Name
• Email address
• Phone number
• Company name
• Address
• Other contact or identifying information you provide

b. Non-Personal Information

We also collect non-personal information, including but not limited to:

• Browser type and version
• IP address
• Device information
• Pages you visit and the time spent on each page
• How you interact with our Site (i.e., clicks, scrolling)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Site
• To improve your experience and tailor the content on the Site
• To process and manage your purchases and transactions
• To send you important updates, marketing communications, and promotional offers
• To respond to your enquiries, support requests, or customer service needs
• To analyse Site usage and trends for internal purposes
• To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit our Site. These technologies help us:

• Track user traffic patterns
• Analyse web traffic and user behaviour
• Customise content and advertising to match your preferences

You can choose to disable cookies via your browser settings; however, this may affect your ability to use certain features of the Site.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

• Service Providers: We may share your information with third-party service providers who assist us in operating the Site, conducting business, or providing services to you.
• Legal Compliance: We may disclose your information when required by law or to protect the rights, property, or safety of Semco Equipment Sales, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

5. Data Security

We implement reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to legal requirements.
• Opt-Out: You may opt-out of receiving marketing emails by following the unsubscribe link in the communication.

To exercise any of these rights, please contact us at info@semcogroup.com.au

7. Third-Party Links

Our Site may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices of those websites, and we encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us, and we will take appropriate action to remove such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the new policy on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Semco Equipment Sales Pty Ltd
Phone: +612 9833 6000
Email: info@semcogroup.com.au
Address: 55 Kurrajong Rd, North St Marys, NSW 2760